SHIPPING POLICY

At Mikay's Collection, we are committed to providing you with a seamless and enjoyable shopping experience. This includes ensuring that your order reaches you in a timely and secure manner. Please take a moment to read through our shipping policy to understand how we handle the shipping process.

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1. Order Processing:

• Once your order is placed and payment is successfully processed, our team begins the process of preparing your jewelry for shipment.

• Please allow 1-2 business days for order processing before your items are shipped.

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2. Shipping Methods:

• We currently offer shipping to US Territories only via USPS priority mail.

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3. Tracking Information:

• Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track the status of your shipment.

• Tracking information allows you to monitor the progress of your order as it makes its way to you.

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4. Shipping Costs:

• We offer a flat rate shipping cost for all orders.

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5. Address Accuracy:

• Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for shipments that are delayed or lost due to incorrect or incomplete addresses.

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6. Delivery:

• Once your order arrives at the destination, the delivery will be handled by the respective shipping carrier.

• Please ensure someone is available to receive the package or that a safe delivery location is provided.

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7. Delays and Issues:

• While we strive to deliver your order on time, there might be instances beyond our control that can cause delays, such as weather conditions or carrier-related issues.

• If you encounter any problems with your shipment, please don't hesitate to contact our customer support team.